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Covid-19

Welcome back! Crystal Mountain is now able to open more areas of the business as we will be moving to the Traffic Light System from Friday, 3rd December 2021. 

Crystal Mountain is committed to keeping you and your family safe. 

While we regret having to exclude anyone our focus is to be able to open all areas of our business again. 

Although we respect that everyone has a right to choose whether to be vaccinated or not with this legislation our hospitality areas can only viably operate as vaccine mandated facilities.

MY VACCINE PASS:

At ORANGE in the Covid-19 Protection Framework, our Café and Park require that ALL visitors aged 12years and 3months+ are fully vaccinated to visit these areas of Crystal Mountain. 

Please be prepared to show your MY VACCINE PASS to our Team Member at the Café or Ticket Station.

If you have an exemption and it is registered with the Ministry of Health, you will have an approved Covid Passport.

Our Retail Gallery and Museum does not require Vaccine Pass for entry, but we do ask that you wear a mask and maintain social distancing.

MASKS:

All adults and children over the age of 12yrs are required to wear a mask while onsite.  While it may be tempting to remove your mask when outdoors, we ask that you please always keep it on – except when eating and drinking.  We encourage children under 12years to wear masks while indoors.

SOCIAL DISTANCING:

We ask that you maintain a one-metre distance between yourself and other visitors whenever possible.  We have plenty of space at Crystal Mountain with both indoor and outdoor areas to explore. 

Empty seats will distance bubbles on rides.  You will only ever be sitting next to someone in your bubble.

Please use the hand sanitiser at the entry to each ride queue before getting on the ride and exiting the ride.

We will be ensuring regular cleaning of our high contact points.

We encourage you to follow the advice of Ministry of Health to protect yourself and others:

  • Wash or sanitise your hands frequently
  • Keep track of where you have been.
  • Stay home if you are sick
We look forward to welcoming you back to Crystal Mountain
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